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X-ORIGINAL-URL:https://www.flexiedge.com.my
X-WR-CALDESC:Events for flexiEdge Training PLT
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TZID:Asia/Shanghai
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TZOFFSETFROM:+0800
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DTSTART:20180101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20250423T090000
DTEND;TZID=Asia/Shanghai:20250423T170000
DTSTAMP:20260518T232732
CREATED:20250228T073429Z
LAST-MODIFIED:20250402T063155Z
UID:2092-1745398800-1745427600@www.flexiedge.com.my
SUMMARY:[Confirmed] SURROUNDED by COMMUNICATORS
DESCRIPTION:Overview:  \nDo you ever hesitate before speaking up? Feel nervous when talking to new people? Struggle to express your ideas with confidence? In today’s fast-paced world\, the ability to communicate clearly\, confidently\, and persuasively is a game-changer. Whether you are speaking to colleagues\, clients\, superiors\, or even strangers\, how you say something matters just as much as what you say. \nThis highly interactive training is designed to boost your self-esteem and transform the way you communicate—helping you break through self-doubt\, express yourself with clarity\, and leave a lasting impact in every conversation. \n🌟 What makes this program unique? You will not just learn techniques—you will apply them in real life! Step outside your comfort zone and take on a Confidence Challenge\, where you will engage with strangers to complete fun and meaningful communication tasks. This hands-on experience will give you instant feedback\, real-world practice\, and a major confidence boost! \n  \nLearning Outcomes: \nUpon completion of program\, participants will be able to: \n(1) Develop self-esteem and confidence to communicate with ease;\n(2) Overcome self-doubt and speak with clarity and impact;\n(3) Apply effective communication techniques for various interactions;\n(4) Use verbal and non-verbal skills to influence and engage people; and\n(5) Step out of their comfort zone by applying skills in a real-life social challenge \n  \nWho Should Attend:\nThis program is designed for anyone who wants to communicate with greater confidence and impact\, regardless of their role or background. It is especially beneficial for: \n✅ Professionals & Executives – Who need to express ideas clearly\, influence stakeholders\, and build stronger workplace relationships. \n✅ Supervisors & Managers – Who want to communicate assertively with their teams\, peers\, and senior leaders. \n✅ Customer-Facing Roles – Sales\, customer service\, and business development professionals who need to engage and persuade different audiences. \n✅ Entrepreneurs & Business Owners – Who want to pitch ideas\, network effectively\, and gain trust with clients. \n✅ Anyone Looking to Boost Self-Confidence – Individuals who struggle with nervousness\, social anxiety\, or self-doubt when speaking to others\, whether in personal or professional settings. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/surrounded-by-communicators/
LOCATION:Eastern & Oriental (E&O) Hotel Penang\, 10\, Lebuh Farquhar\, Georgetown\, Penang\, 10200\, Malaysia
CATEGORIES:Communication,Interpersonal Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20200406
DTEND;VALUE=DATE:20200410
DTSTAMP:20260518T232732
CREATED:20200401T074914Z
LAST-MODIFIED:20200401T075722Z
UID:1658-1586131200-1586476799@www.flexiedge.com.my
SUMMARY:E-Development Crash Course
DESCRIPTION:While you Work From Home (WFH)\, E-Develop yourselves / your employees strategically and tactically.\nHow? Interested to find out more?\n1. How It Works?\n– Learn simple planning tools\, exercise your structured thinking\, get yourselves coached\, with the minimal time spent\, through this E-Development Crash Course. \n  \n2. Advantages:\n– Instant – Anywhere\, anytime\, anyone. \n– Interactive – Two-way learning. \n– Informative – Simple & relevant; takes only minutes to learn & apply. \n– Improvement – Rapid coaching. \n– Independent – Knowledge does not need any reference workbook\, charts or model to remember. \n  \n 3. Benefits to HR/ Employees:\n– Keeps employees in checked (WFH). \n– Easy development framework / Learning new tools. \n– Upskill employees / Being coached. \n– Preparing employees for what’s next. \n– Continuous learning. \n\n***We are having 45-minute online preview sessions on the following slots:\n\n06/04/2020\, Monday   11.00 am or 2.00 pm\n07/04/2020\, Tuesday  11.00 am or 2.00 pm\n09/04/2020\, Thursday 11.00 am or 2.00 pm\n\nClick the QR code to sign up and pick your preferred online preview session for free. \nClick the QR code to pick your session \n  \n***Each online preview session is limited to 5 pax only and is on first-come-first-served basis. \n  \nContact us now at 012-479 8377 (Ms Felicia Tham) or 013-588 355 (Mr Quah ES) for further information. \n 
URL:https://www.flexiedge.com.my/event/e-development-crash-course/
LOCATION:Hotel Equatorial Penang\, 1\, Jalan Bukit Jambul\, Bayan Lepas\, Penang\, 11900\, Malaysia
CATEGORIES:Communication,Leadership,Planning,Problem Solving
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2020/04/communication-4141527_1920.jpg
ORGANIZER;CN="flexiEdge%20Training%20PLT":MAILTO:administrator@flexiedge.com.my
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20191126T090000
DTEND;TZID=Asia/Shanghai:20191127T170000
DTSTAMP:20260518T232732
CREATED:20190909T004206Z
LAST-MODIFIED:20191017T083057Z
UID:1594-1574758800-1574874000@www.flexiedge.com.my
SUMMARY:LEADERS OF TOMORROW
DESCRIPTION:Introduction:\nLeaders Of Tomorrow is a 2 days program designed to fine-tune the skills that leaders need to succeed in the reality of today’s complex business world. This program will: Guide you how to lead effectively. Help you increase work productivity. Assist you in achieving sustainable business results. \n\nWho Should Attend:\nFor Leaders from all levels in any organization. \n  \nLearning Outcome:\nLearn & explore proven tools through activities & applying it situationally in life and workplace\, to achieve better results as a leader. \n  \nThe Framework:\nPart 1: INFLUENCE vs. INSTRUCT \nWe need the best of both world to make things work. A balance of ability to influence and instruct is needed as a great leader. \n  \nPart 2: HEART vs. HEAD \nDecision making can be challenging for leaders. Whether leading from the heart or head\, a great leader weighs every option available before making the right call. \n  \nPart 3: STRATEGIC vs. TACTICAL \nIn chess\, you see a tactical player shine in a 5min game. But a strategic player will shine in a 15m game. Best players in the world is equipped with both strategic & tactical skills. \n  \nPart 4: LONG TERM vs. SHORT TERM \nPlanning is an integral part of a leader’s ability to steer organization to the right direction. Learning this simple technique gives a leader clearer vision while maintaining the ongoing mission. \n  \nPart 5: BUSINESS vs. WORKER MINDSET \nThe mind is very powerful. Confidence can change in a heartbeat when mind is set on the right path. Learning how to see things from a different frame of mind makes a leader complete. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/leaders-of-tomorrow/
LOCATION:Hotel Equatorial Penang\, 1\, Jalan Bukit Jambul\, Bayan Lepas\, Penang\, 11900\, Malaysia
CATEGORIES:Communication,Leadership,Neuro Linguistic Programming (NLP)
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2019/09/chess-2950293_1920.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20190715T090000
DTEND;TZID=Asia/Shanghai:20190716T170000
DTSTAMP:20260518T232732
CREATED:20181010T085113Z
LAST-MODIFIED:20190530T090618Z
UID:1389-1563181200-1563296400@www.flexiedge.com.my
SUMMARY:COLORED BRAIN & EMOTIONAL DRIVERS
DESCRIPTION:Overview-Powerful Awareness:\n\nWhat is your colored brain & how is it affecting your work results & outcome?\nHow you think is how you speak & behave …so do you know your genetic thinking style?\nYou thought you were clear in your words & actions yet people do not get you right! Why?\nHow are your emotional gratifications\, good or bad\, influencing your motivation & passion?\n\nYour behavior & working style is based on how you think & your thinking style is based on your brain genetic processor. By identifying this\, you can maximize your capability to act intelligently while overcoming misunderstanding\, conflict\, wastage of potential. By also identifying your fundamental emotional drivers\, you can seeking greater satisfaction at work & to consistently perform at peak levels. This practical\, intensive\, highly beneficial course is a MUST for all staff levels. Join us today! \n  \nLearning Outcomes – Powerful Reasons To Attend:\n\nCultivate success through your primary psychological make up & genetic processing to experience an awesome transformation;\nDevelop ability to identify people with different genetic processing & emotional drivers  –  use this knowledge for personal & organizational success;\nDiscover how your genes & emotional drivers affect the way you think\, act\, behave & communicate;\nScore points with your management by learning to facilitate organizational emotion drive & genetic processing;\nTaking intelligent action & be fully aware of emotion based & color brain decisions;\nAcquire the psychological edge in communicating\, motivating\, relating & influencing others;\nMinimize conflicts at the workplace by fostering greater team effectiveness;\nReduce miscommunications & misunderstandings;\nLearn to utilize & enhance your  natural strengths & emotional drivers to achieve corporate objectives & personal productivity;\nObtain a greater understanding of other brain colors & learning to leverage on the strengths of team mates for greater organizational effectiveness;\nEvaluate & learn to eliminate  #1 reason for low motivation & source of disharmony/conflicts/miscommunication at the work place;\nIdentifying & charting your true identity as a Super Hero at work!\n\nWho Should Attend:\nFor all managers\, executives\, officers & non executives from ALL departments – HR\, Planning\, Corporate Communication\, Sales\, Purchasing\, Technical\, Administrative & Finance. For all employees who wants to overcome all these problems they faced – not utilizing your strengths\, inability to adapt & be flexible\, low motivation\, low initiative\, wrong focus\, poor/weak work performance\, focusing on problems not solutions\, misunderstanding\, conflicts\, miscommunication\, blaming\, finger pointing\, self-interest\, poor cooperation/poor teamwork\, etc. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/the-colored-braintm-leadership-paradigm-unleashing-the-new-science-of-team-chemistry/
LOCATION:Hotel Royal Kuala Lumpur\, Jalan Walter Grenier\, Kuala Lumpur\, Kuala Lumpur\, 55100\, Malaysia
CATEGORIES:Communication,Leadership,Personality,Psychology
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2018/10/pexels-photo-1196507.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20190130T090000
DTEND;TZID=Asia/Shanghai:20190131T170000
DTSTAMP:20260518T232732
CREATED:20181231T030029Z
LAST-MODIFIED:20181231T030100Z
UID:1451-1548838800-1548954000@www.flexiedge.com.my
SUMMARY:TOTAL CUSTOMER SATISFACTION & DELIGHT: EXCEEDING EXPECTATION
DESCRIPTION:Introduction:\nFancy sales pitches\, high-powered market strategies & clever advertising can be very important attention getters. And they may persuade people to become your prospect. But getting them to purchase your product depends on how well they are treated\, convinced & rewarded which boils down to customer service. This interactive program is a spring board for releasing talent\, energy & enthusiasm. \nExceptional customer service does not happen by talking about it. It happens by doing it. It happens at every point of contact with the customer – in person\, on the phone\, in a letter through email.  Customer service relationships often depend on “getting off on the right foot”. \nQuickly recognize customer’s color brain\, behavioral style & expectations/needs so as to develop adaptive skills\, interact appropriately & communicate successfully with them. \nThis workshop aims to help you develop a plan that everyone can rally behind so as to balance customer needs with the reality of your business operations. There is a need to build a service culture & add value to your current service so that you can keep a service gap between you & the competitors. This course also aims to help you spot areas needing immediate improvement. \nCourse Highlights – Techniques to Master:\n\nColor Brain Evaluation/ DISC Personality/Behavior Profiling;\nNLP Model of the World & Emotional Drivers;\nSecret to a Pleasing Personality;\nBehavior Change (Changing Mindset);\nPerceptual Position/Empathy Game;\nPowerful Questioning to solve problems;\nCommunication & People Skills;\n5 ways in Active Listening;\nGo the Extra Mile Game;\nVAKS Technique;\nPMA Demonstration;\nEQ & Emotional Freedom Technique;\nNLP Building Rapport;\nMaster Your Mind & Laws of Attraction.\n\nLearning Objectives:\n\nUnderstand management expectation\, customer requirements\, urgency for self-change & acquire new perspective;\nEvaluate & satisfy customer’s real needs;\nPrepare you for a variety of customer relation situations;\nEliminate mistakes that cost time\, money & valuable business;\nEliminate customer complaints. Spot areas needing immediate improvement & resolve problems;\nMaintain trust\, confidence & respect: retain & build loyal customers;\nIdentify & master techniques in service oriented communication\, listening & people skills;\nMaster techniques to deal with angry\, dissatisfied & challenging customers;\nUtilizing EQ techniques to enhance effectiveness & results;\nTeamwork to surprise\, delight\, go the extra mile & exceed expectations of customers.\n\nIf we do not take care of the CUSTOMERS\, the Competitors Will. Without the CUSTOMERS there is No Business. \nWho Should Attend:\nFor all personnel in an organization who wants to improve their customer service skills & achieve success at the workplace. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/total-customer-satisfaction-delight-exceeding-expectation/
LOCATION:Hotel Equatorial Penang\, 1\, Jalan Bukit Jambul\, Bayan Lepas\, Penang\, 11900\, Malaysia
CATEGORIES:Communication,Customer Service,Sales
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2017/12/multi-gen-workforce.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20180627T090000
DTEND;TZID=Asia/Shanghai:20180628T170000
DTSTAMP:20260518T232732
CREATED:20180423T043353Z
LAST-MODIFIED:20180423T043353Z
UID:1301-1530090000-1530205200@www.flexiedge.com.my
SUMMARY:EMPOWERING WORKPLACE INTERACTION & INTERPERSONAL SKILLS
DESCRIPTION:Introduction:\nThis practical program puts together three critical ingredients – understanding the characteristics of people\, communicating effectively with them\, and making a positive impact through successful interaction – to enable its participants to create the kind of people relationships that produce great results for them and their organization. \nLearning Objectives:\nThe aim of the program is to provide its participants with key tools and techniques to build their interaction and interpersonal skills. \nBy the end of the program\, a participant shall be able to: \n\nListen attentively;\nSpeak up and use body language effectively;\nIdentify the natural communication style of others;\nAdjust own speaking to improve communication effectiveness;\nRead the character of different people\, including own self;\nElicit friendly and respectful response from people of different character;\nPositively impact others to create an open and collaborative atmosphere;\nInteract skillfully towards building productive working relationships.\n\nWho Should Attend:\nManagers and executives\, who deal with internal people as well as external customer on a regular basis. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/empowering-workplace-interaction-interpersonal-skills/
LOCATION:Sunway Hotel Seberang Jaya\, 11\, Lebuh Tenggiri Dua\, Bandar Seberang Jaya\, Prai\, Penang\, 13700\, Malaysia
CATEGORIES:Communication,Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2018/04/workplace-interaction.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20180516T090000
DTEND;TZID=Asia/Shanghai:20180517T170000
DTSTAMP:20260518T232732
CREATED:20180314T093117Z
LAST-MODIFIED:20180416T061239Z
UID:1257-1526461200-1526576400@www.flexiedge.com.my
SUMMARY:Applying Emotional Intelligence at Workplace
DESCRIPTION:Introduction:\nThe current fast-moving world has caused many changes in our daily life. These rapid changes have impacted the industry sector such as the increased expectation of consumers in product variability and quality. Therefore\, the suppliers have to diversify and upgrade their products and services as to fulfil the market demand. The high expectation of consumer may have caused employees at all levels unable to adapt such condition\, which can potentially attribute to work stress and emotional disturb which may cause disharmony at workplace. The effectiveness of the employees to handle their own emotion and manage their stress is essential to ensure relationship among the employees are well maintained and their work can be done smoothly. \n  \nProgram Overview:\nThe purpose of this program is to focus on self-awareness of emotion than to increase participants coping skills by understanding their own feeling\, apply proper methods toward high EQ at work. Remember\, you are your emotion. This program would be based on the approach of human behavior to inspire participants’ potential so that his/her work performance is up to optimal level. In this training\, the participants will involve in role-play exercise\, so that they can apply what they have learned practically. Some effective NLP techniques will be used in the training to ensure that the participants can learn deeply and enjoy the entire training process. \n  \nLearning Objectives:\nIn this program\, participants would learn to: \n\nClearly understand the functions of the mind and would be able to take charge on it;\nHave better understanding of EQ;\nBuild up an inner strength towards higher challenges;\nClearly understand the emotion affects work performances;\nClearly understand own emotion;\nBe able to handle emotion effectively;\nEnhance work performance by setting up excellence state at their work place.\n\nWho Should Attend:\nAll levels of employees. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/applying-eq-at-workplace/
LOCATION:Sunway Hotel Seberang Jaya\, 11\, Lebuh Tenggiri Dua\, Bandar Seberang Jaya\, Prai\, Penang\, 13700\, Malaysia
CATEGORIES:Communication,Interpersonal Skills,Psychology
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2018/03/smilies-funny-emoticon-faces-160760.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20180227T090000
DTEND;TZID=Asia/Shanghai:20180228T170000
DTSTAMP:20260518T232732
CREATED:20171206T164704Z
LAST-MODIFIED:20171215T014807Z
UID:1095-1519722000-1519837200@www.flexiedge.com.my
SUMMARY:Handling Difficult & Demanding People
DESCRIPTION:Introduction:\nEveryone is very unique by itself. We cannot find another same person in the world. In the business world we have to deal with various type of people\, some are kind\, but some can be very demanding and difficult to handle. Therefore\, the skills to deal with this “difficult & demanding people” is very important to ensure we do not offend the person\, at the same time we can get our work done efficiently. \nIn this program the participants will learn on how to differentiate between good and “difficult & demanding people” to avoid unnecessary labelling on the person. To sharpen the skills on how to establish a good relationship\, communication and negotiation power with the person\, so that the person can be convinced to move towards company objective. The participant will participate in the demonstration and role play during the training\, so that they can learn effectively. \nLearning Objectives:\nIn this program\, participants will be able to learn to: \n\nUnderstand the key objective at work;\nUnderstand the background of the person;\nDifferentiate between the good and difficult & demanding people at work;\nSee the positive side of the “difficult & demanding people”;\nSort out the needs of the person and provide proper solution;\nEnhance negotiation skills;\nFeedback effectively without jeopardizing the good relationship with the person.\n\nTarget Group:\nAll levels of employees. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/handling-difficult-demanding-people/
LOCATION:Sunway Hotel Seberang Jaya\, 11\, Lebuh Tenggiri Dua\, Bandar Seberang Jaya\, Prai\, Penang\, 13700\, Malaysia
CATEGORIES:Communication,Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2017/12/difficult-people.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Shanghai:20180124T090000
DTEND;TZID=Asia/Shanghai:20180125T170000
DTSTAMP:20260518T232732
CREATED:20171206T130037Z
LAST-MODIFIED:20171215T014124Z
UID:1080-1516784400-1516899600@www.flexiedge.com.my
SUMMARY:Bridging & Managing Multi-Generational Workforce
DESCRIPTION:Introduction:\nCurrently\, many organizations in the world are facing the problems of having 3 very distinct generations at workplace. Each of this generation brings their own set of beliefs and values which is very different with other generations. As a result\, conflicts arise at workplace. This workshop is specially designed to understand each generation better and to look at solutions of how to bridge the generation gap at workplace. \nLearning Objectives:\nThe objective of this training is primarily to address concerns regarding: \n\nPoor communication with different generation;\nDealing with different generations at workplace;\nDealing with generation Y;\nInculcating teamwork to resolve issues;\nConflicts at workplace with different generations resulting in low morale;\nIncrease staff motivation and positive attitude at workplace.\n\nTarget Group:\nThis program is ideal for Managers\, Supervisors and Executives. \n  \n \nDownload Brochure & Registration Form
URL:https://www.flexiedge.com.my/event/bridging-managing-multi-generational-workforce/
LOCATION:Hotel Equatorial Penang\, 1\, Jalan Bukit Jambul\, Bayan Lepas\, Penang\, 11900\, Malaysia
CATEGORIES:Communication,Interpersonal Skills
ATTACH;FMTTYPE=image/jpeg:https://www.flexiedge.com.my/wp-content/uploads/2017/12/multi-gen-workforce.jpg
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