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Applying Emotional Intelligence at Workplace

Sunway Hotel Seberang Jaya 11, Lebuh Tenggiri Dua, Bandar Seberang Jaya, Prai, Penang

The purpose of this program is to focus on self-awareness of emotion than to increase participants coping skills by understanding their own feeling, apply proper methods toward high EQ at work. Remember, you are your emotion. This program would be based on the approach of human behavior to inspire participants’ potential so that his/her work performance is up to optimal level. In this training, the participants will involve in role-play exercise, so that they can apply what they have learned practically. Some effective NLP techniques will be used in the training to ensure that the participants can learn deeply and enjoy the entire training process.

UNDERSTANDING & MOVING TOWARDS ISO 45001

Sunway Hotel Seberang Jaya 11, Lebuh Tenggiri Dua, Bandar Seberang Jaya, Prai, Penang

ISO 45001, the world’s first international standard for occupational health and safety, has been published on 12 March 2018. It provides a framework to increase safety, reduce workplace risks and enhance health and well-being at work. ISO 45001 is applicable to all organizations, regardless of size, industry or nature of business. It adopts a risk-based approach that ensures it is effective and undergoes continual improvement to meet organization’s ever-changing context. ISO 45001 can be integrated into an organization’s existing management processes and follows the same high-level structure as other ISO management system standards, such as ISO 9001 and ISO 14001.

UNDERSTANDING LETTERS OF CREDIT & BANKER’S ACCEPTANCE FOR COST EFFECTIVE TRADE FINANCING

Hotel Equatorial Penang 1, Jalan Bukit Jambul, Bayan Lepas, Penang

Documentary credits, also commonly known as letters of credit (LC), are often used for settlement of international trade transactions. While the seller takes comfort that the issuing bank provides an undertaking to honour payment upon presentation of documents that are in strict compliance with the terms and conditions of the LC, more often than not the seller is unable to fully comply with the terms and conditions of the LC either through circumstances that are beyond his control or due to lack of understanding of international rules governing LC which are technical. It is often costly for the seller when discrepancies are detected as apart from no longer enjoying the issuing bank’s undertaking to honour payment, discrepancy fees are imposed and there is a delay in payment as the issuing bank contacts the buyer to accept the discrepancies. In extreme situations, it may lead to buyer requesting for a huge discount or even non-payment. While letters of credit are preferred for settlement of international trade transactions as it is the next best alternative to advance payment, Bankers Acceptances (BA) has emerged over the years as a low cost trade financing instrument which enable manufacturers and traders to remain competitive in the international and domestic market. This two-day program will enable participants to understand the mechanics of documentary credits, resolution of potential issues in the operation of credits, the protection given to each of the parties and the use of bankers acceptances as a cost effective trade financing instrument to provide manufacturers and traders with a competitive edge.

EMPOWERING WORKPLACE INTERACTION & INTERPERSONAL SKILLS

Sunway Hotel Seberang Jaya 11, Lebuh Tenggiri Dua, Bandar Seberang Jaya, Prai, Penang

This practical program puts together three critical ingredients – understanding the characteristics of people, communicating effectively with them, and making a positive impact through successful interaction – to enable its participants to create the kind of people relationships that produce great results for them and their organization.

Task Automation with Excel Macro/ VBA 2013 – Basic

Krystal Point 2 Lebuh Bukit Kecil 6, Bayan Lepas, Penang

This two days course covers the fundamental skill and knowledge to create Excel Macros. It provides the skills and knowledge required to fully exploit the features and capabilities of Excel Macros. During in-class hands-on exercise, you will be able to enhance your Excel Macro program using the programming skills in VBA.

KURSUS ASAS KESELAMATAN KEBAKARAN UNTUK PASUKAN TINDAKAN KECEMASAN (ERT)

Balai Bomba dan Penyelamat Bandar Perda Jalan Perda Utama, Bukit Mertajam, Penang

If fire breaks out in your workplace, the top priority is to evacuate everyone out from the premises as instantly, carefully and safely as possible. However, the sound of fire alarm due to emergency response can cause chaos, unknown feelings and reactions that are stressful and all sense of cognitive, reasonable action as in evacuation procedures and methods in fire-fighting and fire protection may be forgotten. Fire safety experts believe that training, knowledge and practical experience can cause behavior to be modified, preparing employees for how to deal with fire, leading to best chance of a safe and methodical evacuation of lives. Therefore, fire safety training courses have been developed to equip your employees, especially the “First Responders”, with necessary knowledge, technical ability and practical know-how should a fire ever occur.

TRANSITION INTO ISO 45001:2018 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM

Vistana Penang Bukit Jambul 213, Jalan Bukit Gambir, Bukit Jambul, Penang

Daily, hundreds or thousands of lives are lost due to work place accidents or fatal health diseases linked to work place activities. These are deaths that could and should have been prevented, and must be in the future. ISO 45001’s main objective is to help organizations to achieve it.

MS Excel 2016 – Basic & Intermediate

Krystal Point 2 Lebuh Bukit Kecil 6, Bayan Lepas, Penang

The Basic program aims to give the new spreadsheet user a thorough grounding in the basics of creating and working with spreadsheets using Microsoft Excel 2016. While the Intermediate program is designed for those with basic knowledge of Excel who wish to progress to the most complicated functions and features in Excel 2016.

MS Excel 2016 – Advanced

Krystal Point 2 Lebuh Bukit Kecil 6, Bayan Lepas, Penang

The Advanced program is designed for those with intermediate knowledge of Excel who wish to progress to the most complicated functions and features in Excel 2016.

Task Automation with Excel Macro/ VBA 2013 – Basic

Vistana Penang Bukit Jambul 213, Jalan Bukit Gambir, Bukit Jambul, Penang

This two days course covers the fundamental skill and knowledge to create Excel Macros. It provides the skills and knowledge required to fully exploit the features and capabilities of Excel Macros. During in-class hands-on exercise, you will be able to enhance your Excel Macro program using the programming skills in VBA.

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